We offer a 1-year-hassle free warranty for all Tilted Nation products, which covers any manufacturing or workmanship defects but do not cover damages such as: from normal wear and tear; misuse or abuse; or modification of the product.
We cannot promise that the style or product for the warranty claim will be in inventory when your claim is processed. However, don't fret! In the event of being out of inventory, we will offer store credit to be used at your disposal. Please note, the store credit never expires and can be used towards any purchase on www.tiltednation.com.
Any warranty claim for Tilted Nation products that were not purchased from www.tiltednation.com must have a proof of purchase from an authorized reseller. Otherwise, the warranty claim cannot be processed and considered invalid.
Tilted Nation will not be responsible for any damages that occur from the use of any Tilted Nation product. Therefore, our warranty does not cover the repair or replacement of property such as electronic devices and/or other personal property.
One (1) warranty claim is allowed per each purchased product from Tilted Nation or authorized resellers and must be within our 1-year from the date of the initial purchase.
Kindly note! Images are super helpful! Therefore, if you submit a warranty claim, we request that you include photos of the product so we can effectively solve your issue.
VIP WARRANTY PROGRAM:
Every product that you buy from Tilted Nation comes with a special VIP insert slip that has a secret link. Feel free to visit that URL to gain access to ONE EXTRA YEAR OF WARRANTY. Plus, you'll also be automatically entered into product giveaways and awesome announcements that only VIP citizens get first dibs! We can't wait to see you there!
INSTRUCTIONS TO FILE A WARRANTY CLAIM:
- Submit your message on our contact page
- Please provide the reason for the claim
- Provide the order number if available or your address
- Once sent, the support team will reach out to you to provide further assistance.