F.A.Qs

FREQUENTLY ASKED QUESTIONS

1. WHO & WHAT IS TILTED NATION?
Tilted Nation is a unified organization of gamers whose goal is to not only provide awesome gaming products at brilliant prices; we are a thriving underground community that builds up passionate influencers, pro gamers, and local tournaments. READ OUR STORY HERE...

2. WILL THERE BE MORE PRODUCTS RELEASED BY TILTED NATION?
Absolutely! Gaming mice are just the beginning. SUBSCRIBE to be the first to know about new product releases and even free give away promotions!

3. ARE THE MICE MADE FOR MAC?
No. Although our products work with Mac OS, the software is only designed for Windows PC

4. WHERE CAN I DOWNLOAD THE SOFTWARE?
[CLICK HERE] or go to the downloads section under “SUPPORT” in the main menu.

5. SOFTWARE ISN'T LOADING...
You may need to temporarily disable your computers Anti-Virus software when attempting to install/run the mouse software.

6. WHAT IS THE RETURN POLICY?
You have 30 days to return from the point of purchase with original packaging, valid proof of purchase, and an undamaged product. LEARN MORE...

7. HOW LONG IS THE WARRANTY?
- One-Year-Hassle Free! FILE CLAIM HERE
- Don’t forget to check your VIP package insert to get a get one-free extra year of warranty!

8. TILTED NATION HAS A DISCORD WITH CLAN MANAGERS?
Coming Soon! However, reach out to us if you want to partner up.

9. WHAT ARE THE OPERATING HOURS FOR SUPPORT?
M-F, 9AM - 6PM PST

10. NEED TO CONTACT US?
CLICK HERE